Services Offered by Remote Repair

We can take care of the preventative and routine stuff like:

• Antivirus installation
• Pop-up blockers
• Anti-Spyware installation
• Latest service pack updates

Or here are just a few examples of issues we can resolve:

• Setup of Outlook, Outlook Express, Thunderbird, or any other desktop e-mail application
• Troubleshooting Outlook/Thunderbird e-mail issues (i.e. not sending/receiving)
• Setup/move/cancel web mail accounts (Yahoo, Google, Hotmail, AOL, etc…)
• Visual desktop customizations/organization (aesthetic changes to your computer to fit your needs)
• Computer clean-up (for example removal of unused or harmful software that may make your computer run faster)
• Installation of helpful software such as Adobe Acrobat, Itunes, Windows Media Player, Flash Player, etc…
• Peripheral configuration: Ipod, Pocket PC, Palm, wireless keyboard/mouse, etc…
• Network configuration: wireless router installation/troubleshooting
• And many other things we can do remotely… we will determine if your problem can be resolved remotely, or if we need to send a tech out

Service Rates

For efficient service, you can pre-pay for your account and have Remote Repair minutes available when you need them. If we don't use all the time purchased, your pre-paid time will be banked for future use.

1/2 Hour - $35
1 Hour - $60
2 1/2 Hours - $120*

Get 1/2 hour free with our 2 1/2 hour service option! All time blocks may be shared between computers, and with friends and family. Gift Certificates are available.